Courses Terms and Conditions
1. The organiser of the event is the Association of Chartered Physiotherapists in Sports & Exercise Medicine
2. Your place is not guaranteed until you have received confirmation from ACPSEM by email.
3. Confirmation will be sent to you on receipt of payment, however it was made, within 14 working days of receiving your booking.
4. If you have not heard from ACPSEM within 14 working days after registering online, or 14 days before the start date of the conference, it is your responsibility to contact us to ensure your place is booked.
5. The delegate is responsible for ensuring payment has been made. Any delegates arriving at conference with an outstanding payment will be asked to provide credit card details as a guarantee.
6. Registration fees include complimentary refreshments, lunch and conference materials including an attendance certificate.
Refunds, Transfers & Substitutions
7. Cancellation of your booking should be made in writing. Where 28 days or more notice is given, a 90% refund will be given. If notification of cancellation is given with greater than 7 days but less than 28 days, a 50% refund will be given. If the notice is less than 7 days before the event, no refund will be possible.
8. Transfer to another similar course is permitted if 28 notice is served, without any penalty. The delegate must take up the place within one year. Please note that a similar course may be in a different part of the country.
9. Substitutions of delegates can be made, providing notification to the ACPSEM is made in writing or by email, to arrive no later than 5 days prior to the commencement of the event. You must state the full name, postal address, email address and contact telephone number of the substituted member at the time of notification of the substitution, if you are unable to attend.
10. Any delegate registered to attend, who for whatever reason may not be able to attend the event, is still liable for payment as per the cancellation policy in point 7. The delegate will still receive the conference handbook and presentation notes of the speakers.
11. ACPSEM reserves the right to cancel the course due to insufficient enrolment numbers. Such a decision will be made at least 1 month before the scheduled course date. Delegates will be notified by e-mail and a full refund of conference fees will be provided. Every effort will be made to avoid cancellations.
12. Adequate personal insurance should be taken out as ACPSEM cannot be responsible for travel and accommodation costs should the course be cancelled.
25/01/2024
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Contact ACPSEM
If you need any help or assistance then please contact the ACPSEM